At Atromic Designs, we value your satisfaction and strive to provide top-quality services in compliance with Indian laws. Please take a moment to review our Cancellation and Refund Policy for a clear understanding of the terms and conditions governing cancellations and refunds on our website.
Cancellation Policy
1) Digital Design Services For services such as website designing, poster and flyer designing, book and magazine cover designing, book and magazine editing, certificate designing, concept mapping, and more, cancellations are subject to the following conditions:
- If you wish to cancel your order, please contact our customer support team at whatsapp available in home page (message us).
- Cancellations may be requested within 2 days from the date of placing your order.
- Cancellations beyond this time frame may be subject to review and approval on a case-by-case basis.
- Advance will not be refunded beyond this time frame.
2) Website Hosting and Domain Registration For website hosting and domain registration services, please refer to the specific terms and conditions provided by the respective service providers. acts as an intermediary for these services and will adhere to the policies established by the respective providers.
Refund Policy
2.1) Digital Design Services 2.1.1. Refund Eligibility
- Refunds may be eligible if the cancellation request is made within the specified time frame as mentioned in Section 1.1.
- Eligible refunds will be processed within 3 days of the cancellation approval.
2.1.2) Non-Refundable Services
- Certain services, such as concept mapping, poster making, logo making, banner making and social media post editing may be deemed non-refundable due to the nature of the work involved and the resources committed.
2.2) Website Hosting and Domain Registration Refunds for website hosting and domain registration services will be governed by the refund policies of the respective service providers. Atromic Designs will assist customers in facilitating refund requests, but the final decision rests with the service providers.
How to Request a Cancellation or Refund
To initiate a cancellation or refund request, please follow these steps:
- Contact our customer support team at Whatsapp available in home page (message us).
- Provide your order details and a clear reason for the cancellation or refund request.
- Our team will guide you through the process and inform you of the required steps.
- Dispute Resolution
In case of disputes regarding cancellations and refunds, Atromic Designs will work diligently to resolve the matter in accordance with Indian laws and regulations.
Amendments to the Policy
Atromic Designs reserves the right to make changes to this Cancellation & Refund Policy. Any updates will be posted on our website, and it is your responsibility to stay informed about any modifications.
By using our services and making purchases on our website, you acknowledge and agree to the terms and conditions outlined in this Cancellation & Refund Policy. We encourage you to review this policy regularly to ensure you are aware of any changes.
For any inquiries or assistance, please contact our customer support team at Whatsapp available in home page (message us).
Atromic Designs
seekelegance09@gmail.com
contact : 8309288183
Last Updated: 3 November 2023
